Get in Touch
For questions about our visitor guides, feedback on our content, or general inquiries, please email us at:
We aim to respond within 2-3 business days.
What We Can Help With
- Questions about our visitor guides and information
- Corrections to inaccurate information on our site
- Partnership and collaboration inquiries
- General feedback about the website
What We Cannot Help With
Important Notice
VanGoghTickets.nl is NOT the official Van Gogh Museum website. We cannot help with:
- Ticket modifications or cancellations (contact your booking provider)
- Official museum inquiries (visit vangoghmuseum.nl)
- Group bookings or school visits (contact the museum directly)
- Lost items at the museum (contact museum visitor services)
Booking Support
If you booked tickets through our site using GetYourGuide, Tiqets, or another platform, issues with your booking should be directed to that provider. They handle:
- Ticket delivery problems
- Booking modifications
- Cancellations and refunds
- Date/time changes
Each booking confirmation email includes customer service contact information for your specific provider.
Official Van Gogh Museum Contact
For official museum business, contact the Van Gogh Museum directly:
- Website: vangoghmuseum.nl
- Address: Museumplein 6, 1071 DJ Amsterdam, Netherlands